Introduction

Welcome to the Digital Price Tags User Manual. This manual provides essential information on setting up and using your digital price tags.

Purpose

Digital price tags provide a means to display the price of products on kiosk shelves using e-ink displays. When used in InstantCooler, these electronic price tags show information about the current product placed on the shelf and dynamically updated. This feature is also available in our Scan&Go solution where the digital price tags can be bound to a specific product and display the current price of the product.

Important Information

Tag Configuration Updates: When making structural changes to tags (adding tags, binding tags to slots, or deleting tags), the changes get sent to the base station to manage the state of the tags. The result from the update process will be displayed by the “Update indicator” located on the left side of the “Reload Info” button. After each change make sure the updating process has succeeded before proceeding with other changes. In case of a failed operation, the indication will display “Failed”. Tapping on “Failed” displays the error occurred. The error needs to be resolved before proceeding with other changes. Refer to this section for troubleshooting.

Avoid making changes when the update indicator showing “Updating”. Wait for the updating to be completed before making additional changes.

For Scan&Go type of kiosk, the tag can be bound only to the products in the inventory. When a product gets removed from the inventory, the tag bound will continue to display the product’s information, but it will not be updated when the price changes. Only when Readding the product to the inventory, the tag will get updated with the most recent price.

Required Settings

In order to activate the support of digital price tags to your kiosk, modify the following setting and set it to true:

Hardware Installation: Connecting the Base Station

To connect the base to the kiosk, start by plugging the PoE injector into a wall outlet. The injector has two ports labeled PoE and LAN. Connect the base station to the PoE port using a network cable. Then, use a second network cable to connect the LAN port on the PoE injector to an available LAN port on your router.

Adding A Base Station

Summary

To add a base station, login to the merchandiser page and navigate to “Setup Tags” then select “Stations”. On the bottom of the page, enter the station identification code (Station ID) and the station’s Mac address in the text boxes at the bottom of the page. The Station ID is a 4-character alphanumeric code, and the station’s Mac address consists of 12 characters. Both stations Id and Mac address can be found on the bottom side of the base station. Then Tap on “Add Station” then “Yes” to confirm. If the station was successfully added, the details will be shown in the stations list. You can tap “Reload Info” to update the station’s details shown. 

1. Login to the merchandiser page and navigate to “Setup Tags” page.

Or

2. Tap on “Stations”

3. On the bottom of the page. Fill the two text boxes with the ID and the Mac Address of the base station.

4. The ID and the Mac Address of the base station can be found on the bottom side of the base station

5. Then Tap on “Add Station” then “Yes” to confirm.

If the station could not be added, double check the ID and Mac address.

(Tip: Mac Address does not include the letter O).

6. Confirm that the station has been added and is online by tapping in “Reload Info”

Troubleshooting

Adding a Price Tag

Summary

To add price tag, login to the merchandiser page and navigate to “Tags” then select “Setup Tags”. On the bottom of the page, enter the tag identification code (Tag ID) in the text box at the bottom of the page. The Tag ID is a 12-character alphanumeric code that can be found either on the digital tag screen or in the bottom left corner of the display. If you cannot locate the Tag ID, you can scan the barcode on the bottom of the tag using your smartphone. Tap on “Add Tag” to send the tags data to the base station and finish configuring the tag. If the update failed refer to the Troubleshooting section to solve the problem. Tapping “Reload Info” refreshes the tag details from the base station. 

1. Login to the merchandiser page and navigate to “Setup Tags” page.

Or

2. Tap on “Tags”

3. Alternative 1. On the bottom of the page, enter the tag identification code (Tag ID) in the text box at the bottom of the page. The Tag ID is a 12-character alphanumeric code that can be found either on the digital tag screen or in the bottom left corner of the display. If you cannot locate the Tag ID, you can scan the barcode on the bottom of the tag using your smartphone.

 
 
Alternative 2. When adding a tag to the kiosk, you can now use the barcode scanner attached to the device to enter the tag ID.

 
 
 
Then tap on “Add Tag” then “Yes” to confirm

4. Repeat the previous steps to add multiple tags.

5. The result from the update process will be displayed on the left of the “Reload Info” button. Tap on “Reload Info” to reload the tag information displayed.

Troubleshooting

If the updating status shows “Failed” you can tap in “Failed” and see the error message.

Deleting a Price Tag

Summary

To delete price tag, login to the merchandiser page and navigate to “Setup Tags” then select “Tags”. Select a tag from the tag’s list then tap on “Delete Tag” and confirm by tapping “Yes”.  Now the changes are sent to the base station to finish the deletion. Wait for the changes to be applied as indicated by the update indicator.

1. Login to the merchandiser page and navigate to “Setup Tags” page.

Or

2. Tap on “Tags”

3. Select a tag from the list

4. Tap on “Delete Tag” on the bottom of the page, then confirm.

5. The result from the update process will be displayed on the left of the “Reload Info” button. Wait for the changes to be applied as indicated by the Update Indicator. Tap on “Reload Info” to reload the tag information displayed.

InstantCooler: Bind Price Tags

Summary

To bind a tag, first add one or multiple tags, login to the merchandiser page and navigate to “Setup Tags” then select “Slots”. Select a slot from the slots list. On the bottom of the page, select the tag you wish to bind the slot to then tap on “Bind” and confirm by tapping “Yes” on the popup box. The result from the update process will be displayed on the left of the “Reload Info” button. Wait for the changes to be applied as indicated by the update indicator. 

Note that you can bind a slot to multiple tags.

1. Login to the merchandiser page and navigate to “Setup Tags” page.

2. Tap on “Slots”

3. Select a slot you wish to bind to a tag from the list

4. Select a tag from the list on the bottom of the page either by tapping on the blue box and selecting from the tags list or alternatively by using the up and down arrows

Alternatively

5. Tap on “Bind” then “Yes” to confirm the binding details.

InstantCooler: Unbind Price Tags

Summary 

To unbind a tag, login to the merchandiser page and navigate to “Setup Tags” then select “Slots”. One the bottom of the page, select the tag you wish to unbind, then tap on “Unbind” and confirm by tapping “Yes” on the popup box. The result from the update process will be displayed on the left of the “Reload Info” button. Wait for the changes to be applied as indicated by the update indicator. 

Login to the merchandiser page and navigate to “Setup Tags” page.

1. Tap on “Slots”

2. Select a tag from the list on the bottom of the page either by tapping on the blue box and selecting from the tags list or alternatively by using the up and down arrows

Alternatively

3. Tap on “Unbind” then “Yes” to confirm.

InstantCooler: User Interface

1,2,3. Page selector

1. Slots Page: Used to bind and unbind tags to slots.
2. Tags Page: Used to add and delete tags.
3. Stations Page: Used to add stations and display stations information.
4. Update indicator showing the state of the last change.
5. Used to reload the tags and stations information (i.e. signal strength, battery level etc.)
6. List of the available slots
7. Selected tag to bind or unbind.
8. Bind the selected slot to the selected tag.
9. Unbind the selected tag.
10. The name of the selected slot.

1. List of added tags
2. Tag id text box used to add a tag.
3. Used to add a tag
4. Used to delete the selected tag from the list of added tags.

1. List of the connected stations
2. Station Id used to add a station
3. Mac address used to add a station.
4. Add Station button used to add the station with the given id and mac address.

Scan and Go: Bind Price Tags

Summary

To bind a tag, first add one or multiple tags, login to the merchandiser page and navigate to “Tags” then select “Products”. Select a product from the products list. On the bottom of the page, select the tag you wish to bind the product to then tap on “Bind” and confirm by tapping “Yes” on the popup box. The result from the update process will be displayed on the left of the “Reload Info” button. Wait for the changes to be applied as indicated by the update indicator. Note that you can bind a product to multiple tags.

1. Login to the merchandiser page and navigate to Tags page.

2. Tap on “Products”

3. Select a product you wish to bind to a tag from the list

Additionally, you can search for products by tapping on the search bar on the top of the page and writing the product name or the EAN number. 

4. Select a tag from the list on the bottom of the page either by tapping on the blue box and selecting from the tags list or alternatively by using the up and down arrows

Alternatively

Additionally, when binding a tag, you can scan the target tag to automatically select it on the binding page

5. Tap on “Bind” then “Yes” to confirm the binding details.

Scan And Go: Unbind Price Tags

Summary 

To unbind a tag, login to the merchandiser page and navigate to “Tags” then select “Products”. One the bottom of the page, select the tag you wish to unbind, then tap on “Unbind” and confirm by tapping “Yes” on the popup box. The result from the update process will be displayed on the left of the “Reload Info” button. Wait for the changes to be applied as indicated by the update indicator. 

1. Login to the merchandiser page and navigate to Tags page.

2. Tap on “Products”

3. Select a tag from the list on the bottom of the page either by tapping on the blue box and selecting from the tags list or alternatively by using the up and down arrows

Alternatively

4. Tap on “Unbind” then “Yes” to confirm.

Scan and Go: User Interface

1,2,3. Page selector 

1. Products Page: Used to bind and unbind tags to products.
2. Tags Page: Used to add and delete tags.
3. Stations Page: Used to add stations and display stations information.
4. Update indicator showing the state of the last change.
5. Used to reload the tags and stations information (i.e. signal strength, battery level etc.)
6. List of products that are in the inventory.
7. Selected tag to bind or unbind.
8. Bind the selected product to the selected tag.
9. Unbind the selected tag.
10. The Id of the selected product.

1. List of added tags
2. Tag id text box used to add a tag.
3. Used to add a tag
4. Used to delete the selected tag from the list of added tags.

1. List of the connected stations
2. Station Id used to add a station
3. Mac address used to add a station
4. Add Station button used to add the station with the given id and mac address.

Inventory App

The Inventory App allows you to manage digital price tags directly from your smartphone. By utilizing your phone’s camera, you can scan tag barcodes to add them to your system instantly. For Scan&Go (SNG) setups, if your product catalog includes correct barcodes, the app’s built-in scanner makes the binding process significantly faster.

Accessing Tag Setup

1. Log in to your kiosk via the Inventory App.
2. Navigate to Setup.
3. Select SETUP PRICE TAGS from the menu.

Managing Price Tags

Adding a Price Tag

In the Tags tab, tap Add Tag. You will have two options:

• Manual Entry: Type the tag ID directly into the provided field.
• Barcode Scan: Tap the Scan Tag button to use your camera to scan the barcode on the back of the price tag.
• Tap Add to confirm and complete the process.

Removing a Price Tag

To delete a tag, navigate to the Tags tab and swipe left on the specific tag you wish to remove. Confirm the action by clicking Delete.

Bind a Price Tag

1. In the Tags tab, swipe right on the target tag to initiate binding.
2. You will be automatically redirected to the Slots/Product tab.
3. Search for the desired slot or product and tap on it to bind the tag.
4. Upon success, the app will return you to the Tags tab. You may tap Cancel at any time to abort the process.

Unbinding a Price Tag

You can unbind tags using either of these methods:

• Via Products/Slots: In the Product/Slot tab, swipe right on a target item and confirm with Yes to unbind all tags associated with that item.
• Via Tags Tab: Select the specific tag you wish to unbind, tap Unbind, and then confirm.

Fast Binding (SNG Only)

Exclusive to Scan&Go kiosks, this feature combines adding and binding tags into a single efficient step.

1. In the Products tab, tap the red Fast Binding button in the bottom right corner.
2. Tap Scan Tag to scan the digital tag (barcode on the bottom of the tag)
3. Once the tag is recognized, the button will change to Scan Product. Tap it to open the barcode scanner and scan the item you wish to bind.
4. The tag is now automatically added to the kiosk and bound to the scanned product. If the tag was previously bound elsewhere, it will be updated to the new product automatically.
5. Repeat these steps to quickly process a high volume of tags.

Managing Base Station

Base stations can be managed similarly to the kiosk’s merchandise page. To add a new station:

1. Navigate to the Stations tab at the top of the page.
2. Tap Add Station.
3. Enter the Station ID and MAC Address.
4. Tap Confirm to save the station.