ClosedLoop targeted Subsidies

ClosedLoop Targeted Subsidy

Subsidy Configuration

With this feature you can create targeted subsidies (discounts) for specific closedloop integration. Subsidies are configured through the Admin Panel and use External Reference configurations to determine eligibility.

Important Notice:

If your closed loop payment solution requires the full payment to be sent to the closedloop system without applying the subsidy (Only visually on the kiosk system) use the prefix ccl instead of cl (e.g. ccl|ventopay)

External Reference Format

Basic Syntax:

• cl: Closed-loop payment identifier (required)
• mycompanee: Payment method identifier (required)
• GROUP_ID: The customer's primary group identifier (optional)
• SUB_GROUP: The customer's sub-group identifier (optional)

Subsidy Application Examples

Universal ClosedLoop Subsidy:

Apply a discount for all transactions made through the MyCompanee app:

Target: Offer a discount to any customer using MyCompanee, regardless of their group membership.

Group-Specific Subsidy (Available only for MyCompanee ClosedLoop):

Apply a discount to all members of a specific group:

Target: Provide a discount to all customers in Group 88.

Sub-Group-Specific Subsidy (Available only for MyCompanee ClosedLoop)::

Apply a discount to members of a specific sub-group within a group:

Target: Offer a 50% discount to customers in Group 88, Sub-Group 1.

Subsidy Priority Rules

When multiple subsidies are configured on a single kiosk, the system automatically applies the most specific subsidy that matches the customer's profile.

Priority Order (highest to lowest):

1. Group + Sub-Group match (cl|mycompanee|GROUP_ID|SUB_GROUP)
2. Group match only (cl|mycompanee|GROUP_ID)
3. Universal MyCompanee (cl|mycompanee)

Priority Example:

Scenario:

• Subsidy A: 20% discount with reference cl|mycompanee|88
• Subsidy B: 50% discount with reference cl|mycompanee|88|1
• Customer profile: Group 88, Sub-Group 1

Result: The customer receives the 50% discount (Subsidy B) because it matches their complete profile more precisely (both group and sub-group).