Configure ChipDNA and Ingenico Self 4000

Step 1: Admin configuration

To enable ChipDNA and Ingenico Self 4000 on a specific kiosk, configure these kiosk settings in admin:

ChipAndPinDeviceModel: Ingenico-Self-4000-RAM
ChipAndPinTerminalIDCC: Value provided by Instant Systems from NMI
ChipAndPinTransactionKey: Value provided by Instant Systems from NMI
ChipAndPinCurrencyCode: Numeric ISO currency code

Step 2: Install and configure reader

Follow these steps to properly install the card reader on your kiosk:

Tools Needed

• Phillips screwdriver
• 4 mounting screws (provided with the card reader)

Installation Steps

1. Position the Card Reader
   • Align the card reader's mounting holes with the pre-drilled holes on the kiosk.

-Use the provided 4 screws to firmly attach the card reader to the kiosk.

-Tighten the screws with a Phillips screwdriver, ensuring the card reader is securely fastened but not over-tightened.

2. Connect the Cables

-Connect the power cable to the card reader’s power input.

-Plug the Ethernet cable into the card reader’s network port.

-Once connected, the card reader will automatically turn on.

Configuration in maintenance menu

To enter the maintenance menu on the Ingenico SELF series devices can be a bit tricky, as it requires precise timing during the device startup. Here’s how you can do it:

Accessing the Maintenance Menu

1. If the device is already powered on, unplug the power cable to turn it off.
2. Press and hold the Maintenance button (transparent square button on the back of the device in the top-right corner).
3. While holding the button, power the device back on. If you're quick, you can press and hold the button right after the device lights up with a white light.
4. Continue holding the button until it flashes red, then release it.
5. The device will beep, complete its usual “Welcome” startup procedure, and display the following screen:

-------------------------------------------------------

SELF4000_Z0

MAINTENANCE
MODE

yyyy/MM/dd

-------------------------------------------------------

6.Use the up and down arrows to navigate to RA1. When prompted, enter the password 1985, then press the ⦿ (circle) button.

7.Set the Correct Connection Method, navigate to Comms Method and select TCPIP

8.Hit back (yellow key) and go to TCPIP settings

-Make sure local port says 8087, otherwise change to it

-Under assignment, make sure DHCP is selected

-Under TP role make sure Server is selected

9.Hit back until Maintenance mode screen appears then power cycle device

 Step 3: Kiosk Configuration reader

1. Login to merchandiser mode on machine
2. Navigate to Utilities/actions and select ChipDNA as payment reader
3. Once ChipDNA is selected a serial number field will appear. Enter serial number from display screen of self 4000 device (all numbers including leading 0) then hit restart:

 Requirements

• InventoryOS release >= 1.295

• Test the following to complete setup:
  • Start a transaction and then cancel it before presenting the card
    • Software should go back to start
  • Start a transaction, present the card and cancel transaction on cart page
    • Transaction should be Voided and released from bank statement
  • Perform a transaction below PreAuth amount
    • Amount should be debited and shown on bank statement
  • Perform a transaction above PreAuth amount
    • Amount should be debited and shown on bank statement