In this user guide, you'll learn to manage Lova Credits for employees or selected individuals. Begin by creating the CreditPool, located under Administration -> PayaP -> Credit -> Details.
Click the Create credit pool button on the top of the page to start the process. This will open a smaller window on the right side of the screen.
The first page is Info here you enter the basic information for the new CreditPool you are creating.
- ID field is auto generated so no need to enter anything.
- Name – Give appropriate name for the CreditPool you are creating.
- Email – Enter an email that will be associated with managing the CreditPool.
- Billing Address – Enter a normal billing address.
- Phone Number – The phone number of the person that will be managing the CreditPool.
Enter all the information on the first page and then click save to create the CreditPool. Then refresh the page and find the newly created CreditPool and select it.
The second page is Balance. On this page you select what kind of balance will the CreditPool have:
Manual – Manually adjust the balance that customers will have. Select the manual Type and click the add button, and a smaller window will open.
- Enter the Title you want in the Title Field.
- Select the currency for the kiosks that this CreditPool will apply to.
- Set the priority if wanted, the lower the number in the field the higher the priority (If you example you have two CreditPools setting one to a lower number a.k.a. higher priority will use those funds first)
- The “Auto Join” functionality will auto add all the accounts to that Balance, if not you will have to do it manually later.
TopUp - If creating a TopUp balance select the TopUp type and the Sub type (Daily, Weekly, Monthly, Yearly) depending on what cycle should the top up happen. Fill in that information and click the Add button and a smaller window will open.
- Enter the Title you want in the Title Field.
- Select the currency for the kiosks that this CreditPool will apply to
- And set the priority if wanted, the lower the number in the field the higher the priority (If you example you have two CreditPools setting one to a lower number a.k.a. higher priority will use those funds first)
- The “Auto Join” functionality will auto add all the accounts to that Balance, if not you will have to do it manually later.
- At the bottom of this page, you will need to enter the time between top ups depending on what you have selected for Sub Type (Daily, Weekly, Monthly, Yearly)
- Also you can set the top up amount and the maximum amount user can collect/transfer to the next period
The third page is Account, here you manage what permissions will the accounts connected to the operator will have.
- Endpoint should be auto selected.
- Under the Operator field select the operator that is assigned to the kiosk/s.
- Permissions you can select what permissions should the accounts have if left empty that will be given all permissions.
- Then click the Add button, and the new Account info should be shown in the bellow table. Click the icon with the pencil and paper to adjust the Account, a smaller window will open.
Then in the smaller window click the add button in the top right to add products to the CreditPool, new options will become available in the bottom of that window. Select the Product selection:
- Any – all products in the kiosk
- Product ID – Fill the field Text with product Ids separated by comma (123,352,353)
- Product List – Fill the field Text with the list Ids separated by comma. You can create list of products under Customer Service -> Promotion -> Promotion Product List.
- Barcodes – Fill the field Text with barcode numbers separated by comma.
- Select the value type you want to be covered by the credits.
- Cover – fill how much should the credits cover from the product.
The fourth page is Member. On this page you can add members to the CreditPool.
- Enter the Public ID for the account that you want to add (To be explained or removed) and click the add button.
- Or use the Username (email from the customer’s account) and the App id (6 for Lova app) and click the add button.
- After clicking the add button you a new window will open where you can select the Balance Type.
- Then in the Change field you can enter + or – values if the Balance Type is Manual, or just – if the balance type is TopUp.
- You can also close membership or freeze (block until manually unblocked) it if needed.
The Fifth page is under the dots in the right-hand side window, and it’s called Merchant. In the ID field you will need to enter the MID assigned to the kiosk/s and you can find this under Network -> Settings -> Kiosk Settings and then select Kiosk/Location and search for the Payap_MID Key and copy the value from the setting to the ID field. You can set an expiration date under Expire if needed, if left empty it will never expire.